Key information:

• Order Cutoff Time: Orders placed by 2:00 p.m. will be processed the same day.
• Processing Time: Order processing time is 1-2 business days (Monday to Friday).
• Delivery Time: Delivery usually takes 3–14 business days across Australia.
• Shipping Costs: Free shipping.
  

Where Do We Ship?
We only ship within Australia at this time.

Order Cutoff Time
Orders placed by 2:00 p.m. begin processing the same business day.

Order Delivery
Orders are processed within 1–2 business days. After processing, delivery usually takes 3–14 business days across Australia.

Shipping Costs
Shipping is free on all orders.

Cancelling an Order
If you would like to cancel an order, contact customer service as soon as possible. We will confirm whether cancellation is still available.

Delayed Orders
Please allow an additional two business days and check your tracking link. If your parcel still has not arrived, contact us with your order number.

Damaged or Incorrect Orders
If your parcel arrives damaged or contains an incorrect item, contact us with your order number, clear photos and a brief description of the issue.